DGREGO JA

Privacy Policy

Privacy Policy

DGREGO Inc. (“we”, “us”) complies with Japan’s Act on the Protection of Personal Information and other applicable laws, and handles your personal information as described below.

This policy covers personal information handled through our website (https://dgrego.com, the “Site”) and in the course of our business. This English version is provided for convenience; if it differs from the Japanese version, the Japanese version prevails.

01Information we collect

We collect personal information in the following cases.

When you submit the contact form

  • Company name and/or your name
  • Email address
  • Any information included in your message

When you sign up for release notifications

  • Email address

Information collected automatically when you use the Site

  • Connection records such as IP address, browser type and access time

These are recorded by the Site’s hosting infrastructure to prevent unauthorized access and keep the Site running reliably. We do not use them to identify individuals.

Information arising from business dealings and meetings

  • Names, affiliations and contact details of our clients’ staff

02How we use it

We use personal information only for the following purposes.

  • Responding to your inquiries and contacting you for that purpose
  • Carrying out contracted development work, and handling quotations, contracts and invoicing
  • Sending announcements, such as product releases, to those who have signed up
  • Operating and maintaining the Site and preventing misuse

We will obtain your consent in advance before using personal information beyond these purposes.

03Cookies

The Site does not use cookies for analytics or advertising, and does not store information on your device to track your browsing.

The only cookie we set is “lang”, which remembers your choice when you switch the display language (Japanese/English). It contains nothing other than the language you selected.

04Disclosure to third parties

We do not provide personal information to third parties without your consent, except in the following cases.

  • When required by law
  • When necessary to protect a person’s life, body or property and it is difficult to obtain your consent
  • When necessary to cooperate with a government body performing duties prescribed by law, and obtaining your consent could interfere with those duties

05Service providers and transfers outside Japan

We use the following external services to operate the Site and respond to inquiries. These providers may operate servers outside Japan, and personal information may be processed abroad to that extent. We supervise these providers appropriately.

Cloudflare, Inc.
Hosting and delivery of the Site (United States)
Resend, Inc.
Sending emails related to inquiries (United States)

Please refer to each provider’s own privacy policy for how they handle personal information.

06Security measures

We take the following measures to prevent leakage, loss or damage of personal information.

  • Limiting who handles personal information and the scope of that handling
  • Protecting transmitted data with encrypted connections (HTTPS)
  • Managing credentials properly and keeping access rights to a minimum
  • Setting selection criteria for external services and reviewing them regularly

07Retention

We keep personal information only as long as needed to fulfil the purposes above, or as long as required by law, and then promptly delete or dispose of it.

08Requests for disclosure, correction or deletion

On your request, we will notify you of the purposes of use of the personal data we hold about you, disclose it, correct, add to or delete it, stop using it, erase it, or stop providing it to third parties. Please contact us at the address below. We will verify your identity and respond in accordance with applicable law.

09Contact

DGREGO Inc. — Personal Information Protection Manager

Leapro Bldg. 302, 3-3-33 Kita 1-jo Nishi, Chuo-ku, Sapporo, Hokkaido 060-0001, Japan

Email: info@dgrego.com

10Changes to this policy

We may revise this policy in response to changes in law or in our business. Revised content takes effect when it is posted on this page.

Established: August 26, 2026